Privacy Policy

Effective date: September 1, 2025

CANAROPA is committed to protecting the privacy of our clients, employees, and partners. We comply with Québec’s Law 25 and other applicable Canadian privacy laws, including PIPEDA, Alberta PIPA, and B.C. PIPA. This policy applies to all our offices in Montréal, Toronto, Calgary, and Vancouver.

  1. Personal Information We Collect
    We may collect basic personal information such as:
  • Contact information (name, email, phone number, address)
  • Business information (company name, role, work contact details)
  • Payment and billing information
  • Information you choose to provide when contacting us
  1. Purpose of Collection
    We use this information only for legitimate business purposes, including:
  • Providing products and services
  • Managing customer relationships
  • Processing payments and billing
  • Meeting legal and regulatory requirements
  1. Consent
    We collect and use personal information only with your knowledge and consent, unless otherwise permitted by law. You may withdraw your consent at any time by contacting our Privacy Officer.
  2. Storage and Protection
    We take appropriate technical and organizational measures to safeguard personal information and limit access to authorized personnel only.
  3. Sharing of Information
    We may share personal information with trusted service providers who support our operations. In some cases, this information may be transferred outside Québec or Canada, with appropriate safeguards in place.
  4. Your Rights
    You have the right to:
  • Access and request a copy of your personal information
  • Correct or update inaccurate information
  • Withdraw consent for certain uses
  • Request deletion of information, subject to legal requirements
  1. Privacy Officer
    Our Privacy Officer is responsible for ensuring compliance with this policy and applicable privacy laws across Canada.

Privacy Officer: Alana Des Coeurs
Email: adescoeurs@canaropa.com
Address: 1725 50th Avenue, Lachine, QC    H8T 3C8

  1. Policy Updates
    We are currently reviewing and updating our data management practices in accordance with Law 25. This policy will be revised and completed following our full data inventory.